Reaching PFL

Aside from the 240 trick, does anyone have tips for reaching the PFL office? It’s impossible to reach these people.

I submitted my claim back in November and only a few days ago I got notified that it’s marked as received, this is unacceptable.

They sure have money to post advertisements about PFL, but not to fund the actual call center.

EDIT: called my local assembly person and utilized a call bot in the interest of time, both methods seem to work in escalating a PFL claim (or at least reaching EDD)