I dont understand these mobile operators!!!???

I have subscribed a package on jazz but still balance is deducted from my sim

I had 20 rs now only 14 left. Because of this i cant even make a call??? Can some one explain why????

I have subscribed a package on jazz but still balance is deducted from my sim

I had 20 rs now only 14 left. Because of this i cant even make a call??? Can some one explain why????